Douglas N. Roberts
dnroberts(at)gmail(dot)com

Job detail available on inquiry.

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Summary:
- Systems Administrator and Manager with wide breadth of LAN, WAN, server and telecom project experience
- Proven history of successfully delivering multiple, wildly disparate projects
- Strong and diverse technical background to match technology with goals
- Extensive experience translating project constraints and goals between all levels of involved staff and management

Professional Experience:

Ohio Company - Novenber 2003 - Present
· Team member and project lead in network deployment, focusing on WAN, LAN and Cisco VPN for the separation, implementation and establishment of the new network
· Defined architecture, selected products and tools for network projects
· Configured and managed anti-virus server, Altiris software deployment and patch management system
· Deployed MS Live Communications Server for IM and collaboration
· Back-up support for configuration of Active Directory, Windows 2003 server, DNS, Exchange and web technologies
· Operating Systems : Windows 2000 Professional, Windows 2000/2003 Server, Redhat Linux,
· Technologies : Cisco VPN, DHCP, DNS, ActiveDirectory, Altiris software deployment, Norton AV CE, VNC, Apache, PHP, MySQL

California Company
IT Manager, Webmaster – July 2002 – August 2003
· Managed the IT infrastructure: LAN, WAN, internal, hosted and co-located web presences
· Successfully planned, configured and implemented secure e-commerce site
· Installed, maintained and determined appropriate hardware and software for POP3, SMTP, WWW, FTP, DNS and VPN services
· Determined best technologies and implement company web site
· Determined best practices for site and network security
· Operating Systems: Linux, Windows XP, 2000 Professional and Server, Cisco IOS, Cisco PIX
· Technologies: VPN (PPTP), DNS, SMTP, POP3, WINS, sendmail, syslog, NAT/PAT, IDS (snort), Retrospect, Active Directory, Exchange 2000, mail lists (Majordomo and Mailman), PHP, MySQL, JavaScript, Dreamweaver

California Company
IT and Systems Manager - 1996 - 2002
· Responsible for the health and hands-on management of all computing resources, network systems and vendor relations
· Responsible for VOIP phone system, site security and facilities
· Grew and maintained the IT infrastructure during explosive growth
· Manage team responsible for 24x7 up time of web presence
· Maintain internal network infrastructure including all routers, switches and firewalls
· Operating Systems: Cisco IOS, PIX Firewall, Windows 98, NT, 2000, XP, RedHat Linux 7.2, Solaris 2.6, Macintosh 9 and OS X
· Technologies: VPN, DNS, SMTP, POP3, WINS, sendmail, syslog, NAT/PAT

California Company
MIS Systems Engineer - 1998 - 1999

· Provide support for on-site and remote users
· Maintain Window 95/98, Windows NT and Macintosh network
· Responsible for NT servers, data backup and web technologies
· Operating Systems: Windows 98, NT, Macintosh System 8 and 9
· Technologies: DNS, SMTP, POP3, WINS, web servers and web content

California Company
PPD Engineer - 1992 - 1996

· Maintain multi-language library of PPDs files for Fiery XJ RIPs
· Develop and assure quality of EFIColor Profiles utilizing UNIX and Macintosh tools
· Conduct beta tests for EFIColor profiles and approve release for manufacture
· Operating Systems: Windows 95/98, NT, Macintosh, and UNIX
· Technologies: Postscript, color measurement and color theory

Rochester Company
Technical Consultant - June 1991 - July 1992
· Installation, maintenance and tutoring on Macintosh software
· Perform imaging services including digital photo restoration and image assembly
· Responsible for order fulfillment, quality control and customer relations
· Operating Systems: Macintosh
· Technologies: Digital imaging and restoration

Rochester Institute of Technology, Digital Imaging Lab
Rochester Institute of Technology, Photo Facilities
Lab Assistant - 1991-1992

· Assure good condition of equipment checked in and out of photo facilities
· Supervise over 50 students in use of software and hardware in the Electronic Photography Center
· Keep Macintosh computers in good working order


Education:

Rochester Institute of Technology
Rochester, NY
Major: Bachelor of Science, Imaging and Photographic Technology
Major Concentration: Digital Imaging
Liberal Arts Concentration: Technical Communications

Training:
Introduction to Configuring Cisco Routers
Advanced Configuration of Cisco Routers
Managing Cisco Network Security
Cisco Internetwork Troubleshooting
Netgun - Building Cisco Scalable Networks
Netgun - Workshop I
Netgun - Cisco DLSW
Netgun - Building Cisco Multilayer Switched Networks
Netgun - Workshop II
Netgun - Workshop III
Netgun - Cisco Campus ATM Solutions
Netgun - Cisco Internetwork Troubleshooting
Netgun - Workshop IV
Netgun - Mock CCIE Lab

Network Experience:
Cisco routers (IOS 12.0)
Cisco switches (2900, 5500, 6500)
Cisco Pix firewall (520, 515, v5 and v6)
Cisco LocalDirector
Fault tolerant and high availability configurations
RIP, OSPF, BGP, EIRGP

Operating Systems:
Windows 2000 Server and Professional, XP Professional and Home Edition, Me, 98
UNIX variants- RedHat Linux 7.2, FreeBSD, Solaris 2.7
Macintosh OS 9 and OS X

Technology Experience:
LAN/WAN installation and maintenance
Tape Backup systems (Retrospect and Veritas)
DNS (Linux and Windows NT based)
DHCP (Linux, Windows NT and Cisco IOS based)
sendmail v8
Voice over IP (Shoreline systems) over LAN and WAN
WINS
SMTP, POP, IMAP (Linux and Window NT based)
FTP
NAT/PAT (Linux and Cisco IOS based)
VPN (Pix firewall, Windows NT and hardware based)
Web design and maintenance: HTML, DHTML, and JavaScript
Perl for CGI and custom reporting tools


Awards and Achievements

Rochester Institute of Technology
Finalist for Kodak Scholars Program, 1991
Member Technical Photography Students Association
Winner, Best Prose in Signatures, 1991
Member Fencing Club 1991-92
Dean's List


Wierton Newspaper
Greenville Newspaper

Third Place in West Virginia Better Newspaper contest for Feature Photography
Honorable Mention in West Virginia Better Newspaper contest for Sports Photography
Five feature photographs picked up by Associated Press Wire Service, one running in newspapers including the New York Times and the Boston Globe.